Payment FAQ

What methods of payment do you accept?

We accept payment through all major debit and credit cards: VISA, MasterCard, American Express, and Discover, as well as through PayPal. At this point, we do not take payments via check or direct deposit.

When will I be charged for my order?

The charge occurs at the moment of confirming an order.

Is there a limit on PayPal orders?

Yes, $20,000.

Do you accept international credit cards?

Yes, as long as they bear a VISA, MasterCard, American Express, or Discover logo. Keep in mind that your issuer bank may impose foreign transaction fees to your purchase.

Can I pay using my local currency?

All charges are in US dollars. Should your payment originate from a non-US account, the charge will be in your local currency at the exchange rate set by your issuer bank at the moment of placing an order.

How do I apply the balance of a gift card to my order?

At checkout, enter the gift card number and Pin under the Payment Method section. You can find the PIN at the back of the card under the scratch off label. Once entered, click “APPLY.”

How do I change my payment method for an order?

Once you complete an order, the payment method cannot change. We can always charge a new card then issue a refund on the original card. Please write the Rezort Customer Care department or call at 1-888-646-9492. Do not forget to include your order number. We will send you a payment request online. Once you pay this, we will issue a refund for the previous charge.

Rezort was unable to process a charge to my credit card. What should I do?

Please try with a different card or contact your issuer bank to make sure that they are not blocking the transaction.